you@site:~$get help --any-hour

Hacked? Let’s put your site back the way it was.

We clean hacked WordPress sites, close the door the attacker used, and keep you updated at every step. Any hour, any day.

Start a recovery See how it works

Engineers on call 24/7
If we can’t clean it, you don’t pay
30-day re-clean

status.unhackmysite.net/case/4F2K

Case 4F2K

example-bakery.com

Received · step 1 of 5

Request receivedReviewing
Site contained, visitors protectedNext
Removing malware and backdoorsLater
Hardening and updatesLater
Handover and monitoringLater

Updates

Sam, your engineerJust now

Hi, I’m Sam. I’ve picked up your case and I’m looking at example-bakery.com now. First job: stop the damage.

What visitors seeA spam redirect

Overall progress10%

Tell us what’s wrong and an engineer picks up your case. You get a private status page like this one.

What you might be seeing

Something’s wrong with your site. Here’s what it usually means.

Most hacks show up in one of three ways. Whichever it is, the fix follows the same calm process.

01
Spam redirects
Visitors land on pages you didn’t make. Usually injected code hiding in a plugin or theme.
02
Browser warnings
A red “Deceptive site ahead” screen. Search engines have spotted malware and flagged the site.
03
Host suspension
Your host has taken the site offline to protect its other customers until it’s clean.

What we handle

A person at any hour, and everything they fix.

A person, at any hour

Talk to an engineer, not a form. The same person stays with your case until it’s done.

02:16 sam picked up case 4F2K
02:31 sam site contained, visitors safe
03:02 sam malware quarantined
03:48 sam back online
04:20 sam report ready

Malware removal

Injected code, rogue files and spam pages cleared from core, plugins and themes.

Backdoor sweep

We find how they got in, so it doesn’t happen again next week.

Blocklist cleanup

Browser warnings and host suspensions, handled through to removal.

Hardening

Updates, an admin audit and safer defaults before we hand it back.

How it works

One calm process, every time.

The same four steps on every case, so you always know where things stand.

Step 1: Contain
We stop the damage first: lock out the attacker and protect your visitors with a maintenance page.
Step 2: Clean
Every file and database table is checked. Malicious code goes, your content stays.
Step 3: Restore
Your site comes back online, tested, with search and browser warnings cleared.
Step 4: Harden
We close the gap they used and leave you a plain-English report of what happened.

audit — example-bakery.com

$ ums audit --by-hand

wp-includes/Core file integrity
wp-content/Plugin and theme audit
wp_postsDatabase injections and spam links
wp_usersHidden admin accounts
wp-config.phpwp-config.php and .htaccess
wp_optionsScheduled tasks and redirects

WordPress, specifically

We only fix WordPress, so we know where attackers hide.

Most hacks come in through an outdated plugin or a weak admin password, then bury themselves where a quick scan won’t look. We check every one of those places by hand.

Pricing